Consumer Insights and Analytics Manager

  • Term: Permanent
  • Location: Hong Kong
  • Salary: HK$ 45,000 - 65,000
  • Job Reference: 5231

Our client is a major retail group with some of the most iconic luxury fashion brands in the world.  They have established a lean yet specialized team of data experts to drive business insights, improve customer experience through data solutions.  It is a dynamic, entrepreneurial environment where performance is recognized and creativity is appreciated.

They are looking to hire a Consumer Analytics Manager to provide leadership on data capabilities and consumer insights to support cross functions initiatives in marketing, sales, CRM, and eCommerce.

Responsibilities:

  • Be a Subject Matter Expert on data strategies, define key metrics on consumer insights
  • Work with large sets of data through various channels, incorporate various data techniques (predictive modelling, customer segmentation, etc.) to provide recommendations on customer journey, CRM, marketing insights, and business decisions
  • Develop BI dashboards, data visualization, data reporting to key stakeholders
  • Liaise closely with cross function teams such as Sales and Operations to promote data- driven culture

Requirements:

  • Solid hands-on data analytics experience in retail, luxury, FMCG or relevant industries
  • Strong communication/ storytelling skill with technical and non- technical stakeholders
  • Experienced in data visualization tools such as Tableau, Qlikview, PowerBI and ad techs

Budget: HKD30- 50k per month plus discretionary bonus

For confidential discuss please reach Dennis Law via [email protected], thanks.

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