Customer Success Manager

Firm

Leading SaaS platform in the Hospitality sector. Globally, the firm has had an impressive track record, as they're able to connect customers by consolidating valuable proprietary data about actions & interests.

Core Responsibilities

– Ensure all clients are DELIGHTED with the company's service

– You are the go-to contact for the client's needs, and you'll draw upon other internal support groups (data & reporting)

– This person will be responsible for managing renewals with existing customers, including upselling 

If you are interested, please send an e-mail to [email protected] to get a conversation going!  

Cogs Agency Singapore Pte Ltd | EA Licence No: 14C7093 | Registration No: R1550312

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