Customer Success Manager

  • Term: Permanent
  • Location: Singapore
  • Salary: Negotiable

About the job

Our client is a growing Martech service platform with an APAC presence and they are looking for a dynamic and highly motivated Customer Success Manager to join their Singapore team!


  • Working directly with your clients to fully understand and plan for their immediate, near, and long-term campaign goals
  • Managing the day to day relationship with clients to make sure they stay satisfied
  • Leading client business reviews and communicating effectively the company’s results, optimizations, efficiencies, and further capabilities
  • Solving issues and concerns raised by clients and continuously feeding back to our Product team to ensure the tool is aligned to client needs
  • Add strategic value to the clients’ long term growth
  • Partner closely with the on-boarding and sales team to ensure that the onboarding of new clients is accomplished in a timely and efficient manner
  • Stay in-tune with the cutting edge of the marketing industry and develop into a subject matter expert on dynamic creative and future capabilities

Who are you?

  • You have at least 2-5 years of direct industry (programmatic, MarTech, agency, or digital marketing) experience
  • You have a high level of communication and networking skills
  • You have experience using DCM and/or Facebook Manager
  • You are organized, can multitask, and always deliver to a high standard
  • You are a self-starter with a great attitude.
  • You thrive under pressure and are comfortable with fast-paced growth
  • You are driven to make your mark on the industry and keen to learn

If this sounds like you, apply directly to!

Due to the current pandemic situation, we can only consider profiles based in Singapore.

Apply for this position now

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