CISCO Firepower Engineer – 3rd Line
As a Cisco Firepower (SourceFIRE) Engineer, your primary responsibility will be to provide 3rd line technical support to customers. You’ll fault find, trouble shoot and resolve security issues on Cisco firewall devices including Firepower and ASA.
You’ll join our managed services team with existing Cisco firewall and networking skills; you will be able to implement configuration changes and provide end-to-end incident support to managed Cisco firewall devices including:
– Cisco Firepower
– Cisco ASA
Key experience and qualifications
– Strong background in networking security support, preferably in a Managed Service environment
– Must have excellent verbal and written communication skills, for telephone and email based support purposes.
In addition, you’ll be happy to take part in an on-call rota and either be, or able to be, Security Cleared.