They are a fantastic agency with staff from all sorts of different backgrounds. They are made up of over 50 nationalities from every continent in the world. That creates a unique environment. Their staff represent every major world religion, speak over 100 languages fluently and take pride in where they come from. And at the same time we share a common set of values about how they behave, why they do what they do, and how they work with each other and their clients. That’s the culture, it’s what binds them together, and it’s what has enabled them to grow from start- up to 1,300 people in just eight years across 20 offices. So while they celebrate all of the individual cultures of today, they never forget what unites us.
They value their relationships with clients and partner agencies and create harmonious and seamless ways of working, sourcing the best localization and production talents to achieve the highest quality.
After an exciting new business win in 2015, they are looking for an experience Account Director to lead the EMEA regional decoupled production business of a pharmaceutical company.
The candidate must have experience of delivering campaigns across all channels, with a particular focus on the TV primary production.
This client is one of the largest International accounts in the agency. The successful candidate will be one of the senior members of the team and be expected to liaise with their counterparts in North America (New York) and Asia (Singapore) in order to drive best in class advertising production for the client.
You will be working alongside WPP Partner Agency, Grey who will be managing the Creative and Strategic relationship.
As an Account Director you are a leader within the Client Services Department and are pivotal to the smooth running of the business. Our account handlers are responsible for client relationships, managing the team, building relationships with stakeholders and delivering against budgets and workflows.
The successful candidate should have a proven track record within account handling, have knowledge of industry best-practice and have a strong commercial acumen.
” Overall responsibility for managing account team
” Coach and develop team in their role to ensure success through their personal development plan
” Support the Group Account Director (GAD) with business growth
” Act as point of contact for escalation for the client/agency and internal teams, resolving problems quickly and communicating effectively
” Work closely with GAD on P&L, forecast, budgeting
” Have financial responsibilities, including preparing cost estimates, supporting the SAM/AM and signing off their cost estimates.
” Develop a deep understanding of the contractual obligations, commercial arrangements and SLAs
” Build relationships with key stakeholders, manage perceptions and expectations
” Liaise with Print Production/Broadcast team on specified client requirements and resolve client issues/complaints to the satisfaction of main stakeholders
” Understand how client, agency, and relationships interact
” Proven ability to make informed decisions and problem-solve based on sound knowledge
” Capability of working under pressure and to tight deadlines
If this sounds like you and you’d like to know more, please drop me a line ASAP and let’s chat // [email protected]