We are representing a tech enabled e-commerce and personalized shop to ship business led from Singapore to a senior director/VP leader in experience design.
As a strategic design and business consulting lead, you should have the experience of managing and creative effective go-to-market products in the web and app spectrum. Ideally e-commerce, finance and logistics industry knowledge will be suitable. The scope will accommodate for someone with the zest to dive into deeper user centric subjects such as customer and service design.
You'll need to have a logical but creative mentality to spot design improvements as well as new revenue opportunities for the business. This is a senior leadership role that sits at the bench with other VPs and is intimate to transformation of a business that is in a new evolving phase, collaborating with founders of the company and steering the design offering to both customers and other business units internally.
This is a great opportunity to be part of the continuous and new phase growth stage of a darling brand with regional Asia footprints established.
You should garner 10 years or more of commercial UX/CX design knowledge across platforms. Exposed to Asian customer and business mentalities. Strong business design mindset, competitive analysis, and product mapping success strategies. A native interaction designer who's moved into a strategic and business led consultancy role? Yes please!
Be up to date and in touch with various technical design and prototyping software. Innovation and industry news as well as practices. This is crucial to the role being an inspirational leader for the team of designers he/she will be
Able to articulate and present your take on a good design led customer experience to founders and strategic leaders of the business as well as mentor juniors on design thinking methodologies.
Thrive on agility and flexibility to iterate when necessary.
Results driven when it comes to product road-mapping and timeline management.
Able to manage stakeholder and other department head expectations with logic and opinion.
Interested in building a ever curious, 'impactful practice', future ready product design team with HR, supervisors and a thriving design ecosystem with other department colleagues.
Local package, up to 240k sgd/annum, neg depending on exp.
Standard staff benefits, in-office gym and one of the biggest pantries you might ever come across.
Send updated CV and website/deck to [email protected]
EA Licence No: 14C7093 | Registration No: R1434702