Head of Client Experience Strategy – Hong Kong
Them: One of the leading insurance company in the world, now aggressively building up their digital capability. They started a brand new department focusing on client experience and digital awareness. Now looking to bring on a Head of Client Experience Strategy to become one of the core contributor in this new innovation unit.
The role: You will help the company on marketing insights and all-rounded user-research to identify the client's needs and therefore create product strategy and road-map. This will be a hands-on role to start with and further down the line you will help build out their Experience Design team.
You should have solid experience in user research, analysis and solution base on findings. Your background can be from UX, research or Design.
Salary: HKD$80,000 up.
Get in touch with Cogs to learn more details about this rare opportunity!