Senior Solution Engineer

  • Term: Permanent
  • Location: Shanghai, China
  • Salary: Negotiable
  • Job Reference: 6003

Responsibilities

  • Build strong relationships with technical and executive decision makers and help them to understand our client’s innovative products as solutions
  • Collaborate with partners to identify their needs
  • Work with the Sales team to pursue large enterprise transactions in the Mobile Network Operator and Insurance segments
  • Drive the technology evaluation stage of the sales process with the client’s prospects
  • Elicit prospects’ and customers’ business, functional and technical requirements
  • Customer presentations and demonstrations
  • Understand and address prospect and customer questions and objections
  • Help prospects understand our client’s technology and understand its advantages
  • Lead the configuration, implementation and execution of PoCs and customer trials
  • Serve as the lead for RFP/RFQ responses to illustrate the benefits of using our client’s technology
  • Contribute to SOWs, change requests, and other contractual deliverables
  •  Advocate and be the “voice of the customer” to influence our client’s product roadmap
  • Partner with the Sales team from the beginning of a sales cycle to understand the prospect’s overall technology requirements and capabilities
  • Collect, organize and synthesize product feedback and provide ongoing reports to Product and Engineering to ensure future product development success
  • Understand the “business value” of our client and help the technical buyer appreciate the importance of the product

Key Technical Requirements

  • Experience developing on either or both Android and iOS platforms
  • Familiarity with mobile app development processes, including integrating SDK’s across multiple operating systems a plus
  • Demonstrated experience in one or more of the following: Python, scripting, JavaScript, XML, REST, JSON Java
  • Familiar with AWS Cloud infrastructure

Qualifications

  • 10 years of customer-facing technical experience, preferably in pre-sales, sales engineering or consulting
  • Experience with enterprise customers required; experience with Insurance, Automotive or Mobile Operator customers preferred
  • Fluency speaking and writing in both Mandarin and English
  • Strong technical aptitude and a proven ability to understand, digest, and communicate solution concepts
  • Outstanding interpersonal, communication and presentation skills with an ability to translate customer comments and feedback to the product management organization
  • Proven business analysis and problem-solving skills
  • Eager self-directed learner with a curiosity and an appetite to understand not only our technologies but also the competitive landscape
  • Experience working closely with both technical and non-technical prospects
  • Comfort working in situations of uncertainty where listening, designing solutions and building consensus is required
  • Proficient with enterprise software architecture including applications, middleware, databases, analytics, hardware, authentication/identity
  • Ability to be successful in a fast paced environment while managing multiple opportunities with a focus on high quality
  • Willingness to travel to client locations (up to 40%)
  • B.S. degree in technical (Engineering, Computer Science) or business degree

 

Please send your CVs to: [email protected]

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